Arlene Eva Fried was 49 years old and from Roslyn, New York. Arlene worked for Cantor Fitzgerald on the 104th floor in the North Tower of the World Trade Center.
On September 11, 2001, Arlene was trying to help a young lawyer who wanted to know where he should apply for a job. She returned the lawyer's telephone message at 8:44 a.m. He was not there, so she left a message. Four minutes later, the first plane struck. Her remains were never recovered.
"It was always such a joy to work with you, Arlene! Your smile that always greeted me as I peeked into your office was refreshing. I was always bringing a really difficult problem to you. That smile made things much easier for me. I miss you and am so sad that you are no longer with us". (Charles K. Gonzales, co-worker).