In Memory of Virgin Lucy Francis

Virgin (Lucy) Francis was 62 years old and from Brooklyn, New York. (Born: Dominica). Lucy worked at Windows on the World on the 107th floor in the North Tower at the World Trade Centre.

As a seasoned housekeeper, Lucy took immense pride in polishing the brass and vacuuming the much-trod carpets of Windows on the World. She always insisted that her rooms be as perfect as the view. And although she was scheduled to come to work at 9am on September 11, 2001, she went in early as usual. In fact she should not have gone in at all, she had insisted on working the week before despite a bout of the flu, and the previous Thursday her boss had demanded she go home, telling her, "Don't come back until you're ready."

But, Lucy liked to be out there working, she never liked to sit around at home. And so, on the morning of the terrorist attacks, she took the A train from Fulton Street as she always did, and arrived well before the first plane struck the building.

Her son recalled how hard she had worked all her life, after coming to the US in 1986 from Barbados. Her family still cannot quite believe she is gone.

In Memory of Nicole Carol Miller

Nicole Carol Miller was 21 years old and from and from San Jose, California. Nicole was a passenger on United Airlines Flight 93.

Nicole, who was a student at West Valley College in Saratoga, California, made an impulsive decision to fly to the East Coast to vacation with a friend. The couple toured Manhattan landmarks and New Jersey boardwalks and beaches before boarding separate flights to return home. A thunderstorm on the evening of September 10 forced Nicole to re-schedule her flight to the next morning.

United Airlines Flight 93 was crashed into a field, during an attempt by some of the passengers to regain control, killing all 44 people aboard.

Nicole's sister said, "She was brave, heroic, strong-willed and would have fought back with all her might. She was beautiful like a cover girl inside and out."

In Memory of Kimberly S. Bowers

Kimberly S. Bowers was 31 years old and from Islip, NY. Kimberly worked as an administrative staff member for Cantor Fitzgerald in the North Tower of the World Trade Center.

On the morning of September 11, 2001, Kimberly stood outside the World Trade Center talking with a friend on her cellphone. At 8:50 a.m. she said, "Oh my God, a plane just hit the building. I'm getting out of here." Her brother-in-law, Eric, later said, "She was still out in the street. She wasn't even in the building yet."

"In the first years, the grief was just so overwhelming and so horrible there was no possible way that you could think of 9/11 as anything but a horrible, sad time because you're still so close to it. As time goes by and your grief changes and mellows a little, there's no way it's not going to be sad, but it can also be good. It's a time to remember what was good in the life of that person."
"We would always go to the zoo. We would go apple picking or pumpkin picking." Allison (Kimberly's sister).